This module equips the participants on how to analyze assumptions, facts, and context and skillful adjustments to improve quality of design and solutions by applying technology and continuous improvement approaches to increase effectiveness and efficiency, and be able to measure process performance through output quality, cycle time, process cost and variability, and impact on defined measures.
Oct. 17, 24, 31, Nov. 7
1230 to 2030
4 hours synchronous | 4 hours asynchronous
Synchronous Teaching Strategies:
On-line lecture / discussion (via Zoom, MS Teams or GoogleMeet)
Live online polls
Asynchronous Teaching Strategies:
Summary Essays on readings
Reflection Papers on readings/videos
Critique Papers on article readings
Content experts who need to put their expertise to process documents to ensure meaningful and sustaining change journeys in their organizations.
HR leaders who intend to hone their process expertise to help their respective organizations’ content experts in putting together efficient and excellence processes.
Organizational Development professionals requiring a level up in instituting process and systems change interventions.
At the end of the module the participant will be able to:
Acquire technical know on how to systematize excellence in operations to make it repeatable, duplicable, and predictable to bring the desired business results.
Appreciate the difference between behavioral and techno structural organization development interventions.
Gain overview of interventions that lead to greater organizational effectiveness.
Have a working knowledge of techno-structural interventions.
Create effective organization design and structure to suit changing enterprise demands.
Acquire knowledge of business process improvement.
Total Quality & Organizational Development
Seven Parts of Organizational Development
Six Organizational Issues Reshaping OD Environment
Organizational Issues Leading to Total Quality, Managing Organization Structures & Change Process
Ethical Work Culture and Expanded Organization Development Roles
Strategy Formulation: Gap Analysis
Intro to Techno Structural Intervention
Total Quality Management
Framework and roadblocks for implementing TQM
Final Project Presentation
REINVENT. Learn for Life.
For inquiries, look for: