diploma in supply chain management

DIPLOMA IN supply chain management

2023 1st Run: Jan. 7, 14, 21, 28

2023 2nd Run: Feb. 4, 11, 18 & Mar. 11

2023 3rd Run: Oct. 7, 21 & Nov. 4, 18

Time: 1230-1930H

Module Fee: P11,000 (Member) / P11,500 (Non-Member)

This module provides basic understanding of supply concepts and principles as well as the different pillars of supply chain. It is also designed to give the participants an understanding of Purchasing its key responsibilities and authorities and a working knowledge of the basics in specification setting, price determination, supplier selection and performance evaluation.

Module Objectives

At the end of the module, the participant will be able to:

  • Apply the basic concepts of supply chain to be able to design your supply chain that will better serve the business requirements.
  • Apply the different strategies to drive out cost of the system and be able to effectively address current challenges and issues in the supply chain.
  • Use the performance measurement to better manage people and other resources to improve effectiveness and efficiencies in the various functions of supply management.
  • Define and understand the roles, responsibilities, and authorities of the purchasing function in a business enterprise.
  • Understand the importance of policies and procedures in purchasing.
  • Understand how purchasing is organized.
  • Define and understand the procurement cycle and the various operational activities involved in the process.
  • Understand and have a working knowledge of ethics in procurement.
  • Understand the legal implications of purchasing activities.
  • Understand the different types of specification setting and their advantages/disadvantages.
  • Learn how to identify, select, and evaluate vendors.
  • Learn the principles and techniques in setting prices.
  • Learn the different approaches in evaluating purchasing performance.

Module Outline

Session 1:

  • Supply Chain and Business Impact
  • Seven Fundamental Principles of Supply Chain Management
  • Supply Chain Excellence
  • Competitive Supply Chain Strategies

Session 2:

  • The Purchasing Function
  • Organizing the Purchasing Function
  • Purchasing Policies and Procedures
  • The Purchasing Cycle
  • Ethics

Session 3:

  • Legal Aspects
  • Specifying Requirements
  • Vendor Identification and Selection

Session 4:

  • Cost Price Analysis
  • Negotiation
  • Vendor Performance Evaluation

2023 1st Run: Feb. 4, 11 & Mar. 4, 11

2023 2nd Run: Mar. 18 & Apr. 1, 15, 22

Time: 1230-1930H

Module Fee: P11,000 (Member) / P11,500 (Non-Member)

The module is designed to give the participants a working knowledge of the basic principles, techniques and tools in Inventory Management. It is also designed to give the participants an understanding of Demand Management and a working knowledge of the basic forecasting techniques both quantitative and qualitative.

The module is designed to provide supply chain practitioners/production planners with an understanding of Master Production Scheduling, Materials Requirements Planning, Capacity Planning and Sales and Operations Planning to enable the participant to apply in the preparation of a valid production schedule. It is designed to provide participants an understanding of the role of operations management and discuss the key challenges in operations management. It will help participants deal with problems in the areas of design, layout, material flow, capacity planning, quality and performance issues. This session will also provide participants working knowledge of the trends in operations management and recognize the role of automation technology in manufacturing.

Module Objectives

At the end of the module, the participant will be able to:

  • Use the ABC Analysis in classifying inventories.
  • Set the proper safety stock level for a given inventory movement.
  • Understand Demand Management and its impact to the overall planning of an organization.
  • Apply the different forecasting approaches.
  • Prepare a valid production plan for the finished product and prepare a purchase plan for the raw and packaging materials.
  • Prepare a production schedule based on priority planning.
  • Develop an understanding of and an appreciation for the manufacturing and operations management functions in an organization.
  • Understand the various manufacturing and operations design decisions and how they relate to the overall strategies of an organization.
  • Acquire working knowledge of the various planning practices of capacity planning, material flow, manufacturing control and quality issues.
  • Learn to understand the importance of adopting automation technologies in operations management in order to gain competitive advantage.

Module Outline

Session 1:

  • Importance and impact of managing inventories
  • ABC Analysis and Classification of Inventories
  • Economic Order Quantity (ECQ)
  • Inventory Performance Metrics

Session 2:

  • Demand Management
  • Forecasting and its Approaches
  • Correlation and Regression Analysis

Session 3:

  • Supply Chain Overview
  • MRP and MRP II Overview
  • Capacity and Production Planning

Session 4:

  • Manufacturing and Operations Management
  • Role of the Operations Manager
  • Manufacturing and Operations Management
  • Role of the Operations Manager

2023 1st Run: Mar. 18, 25 & Apr. 1, 15

2023 2nd Run: Apr. 29 & May 6, 13, 20

Time: 1230-1930H

Module Fee: P11,000 (Member) / P11,500 (Non-Member)

The module is designed to provide supply chain practitioners with an understanding of Customer Service Management and the use of tools on how to develop a customer service strategy and address service gaps in the process. It is also designed to provide supply chain practitioners with an understanding of Customer Order Management and the Order-to-Cash Process.

This module is also designed to provide participants an understanding of the importance of a warehouse in a business or industrial enterprise and
the role of a warehouse manager in supply chain management. It will also help participants be familiar with the various warehousing operating systems in the design and layout, space utilization, acquisition and location options, storage systems and material handling , operations. The module is also designed to familiarize participants the role of transportation in the total supply chain management and its impact on logistics operations. It will also provide participants with an understanding of the various transportation modes as well various trends and practices in transporting goods and commodities along domestic and international routes while considering safety, efficiency and cost.

Module Objectives

At the end of the module, the participant will be able to:

  • Develop a strategy to provide high customer service and a pleasant customer experience.
  • Prepare their customer service strategy.
  • Identify service gaps and be able to address them.
  • Identify the different categories of customer order transaction and apply the principles in managing customer service.
  • Manage the Order-to-Cash process to include order entry, processing, credit, allocation and dispatch and delivery.
  • Measure customer service performance and compute the Perfect Order.
  • Define and understand the importance of the warehousing functions and its role in supply chain management.
  • Learn the various concepts in warehousing operations relating to design and layout, space optimization, storage and materials handling systems.
  • Understand the principles and practices in materials preservation and protection, warehouse security and safety and the disposal of surplus and scrap materials.
  • Have a working knowledge in evaluating warehouse performance and be familiar with various warehousing reports.
  • Define what is transportation and its role in the total supply chain management.
  • Familiarize with the various modes of transportation and the criteria in the choice of transport mode and carrier as well understand the factors affecting freight rates and various transport route options.
  • Familiarize with transport management in vehicle finance and maintenance, vehicle tracking and fleet/driver management.
  • Learn the trends and practices in domestic and international transportation and its contribution to globalization.

Module Outline

Session 1:

  • Customer Service in the Supply Chain
  • 4Ps of Marketing; 4Rs of Customer Service
  • Establishing a Customer Service Strategy
  • Defining your Logistics Network

Session 2:

  • Customer Order Management
  • Components of Customer Service
  • 3C's of Customer Service
  • Measuring Customer Service

Session 3:

  • Warehouse definition and concept of a warehouse
  • Functions of warehousing
  • Materials Handling System
  • Warehouse Management

Session 4:

  • Defining Transportation
  • Transport Management
  • Trends and Practices in Domestic and International Transportation

2023 1st Run: Apr. 22, 29 & May 6, 13

2023 2nd Run: Jun. 3, 10, 24 & Jul. 1

Time: 1230-1930H

Module Fee: P11,000 (Member) / P11,500 (Non-Member)

This module will provide the participants with basic management skills. It will allow the participants to understand financial matrices and its importance to the organization as well as teach them to manage projects to ensure timely implementation of programs and to manage risks in the supply chain.

Module Objectives

At the end of the module, the participant will be able to:

  • Understand what is strategic management and the various leadership styles and management approaches in motivating people in supply chain.
  • Learn how to manage the supply chain organization and fevelop skills in managing human resources.
  • Provide working knowledge in the basic management skills in directing and motivating supply management staff in the effective performance of their functions.
  • Define and understand the various risks involved in supply management and how to avert these risks through effective planning to improve the efficiency of supply chain.
  • Understand and apply the various financial tools and metrics in analyzing financial reports and assessing the financial health of suppliers.
  • Understand and apply the tools in project management to help participants manage projects to ensure timely implementation of projects and programs.
  • Analyze financial reports relevant to the supply management practice and drive cost out of the system that will have an impact in the financial performance of the organization.
  • Learn how to use the different financial ratios to determine the financial health of its suppliers and customers.
  • Better manage the financials of the organization in relation to the profitability, cash flow and other leveraging tools.
  • Custom-fit a global project management framework to any project.
  • Know who are project stakeholders, their roles, needs and their impact on the project, and howto engage them to contribute to project success.
  • Know project management knowledge, tools and techniques to use and when to use them.
  • Apply generally recognized good practices in project initiation, planning, execution, monitoring and control, and closing to most types of projects.

Module Outline

Session 1:

  • Strategic Management and Supply Strategic Plan
  • Organizational policies, procedures and structures
  • Defining leadership and various styles of leadership
  • Staffing the supply chain management organization

Session 2:

  • Defining risk in supply chain
  • Assessing and prioritizing risks
  • Responding to risks
  • Developing and maintaining a business continuity management plan

Session 3:

  • Scope of Financial Management
  • Financial Reporting, Forecasting and Patterns
  • Capital Budgeting
  • Supplier Financial Health

Session 4:

  • Project Management Framework
  • Initiating and Planning the Project
  • Estimating Costs and Preparing Budget
  • Monitoring and Controlling the Project
  • Role of the Operations Manager

Lecturer: Ramon R. Guevara C.P.M., DSM

Ramon is the current President of the Foundation of the Society of Fellows in Supply Management with more than 50 years of experience in the purchasing and supply management profession. Held various management and executive positions in Filoil Refinery Corporation (Now Petron Corporation), San Miguel Corporation, General Motors Corporation, U.S. State Department, and the International Rice Research Institute in the area of Supply Management covering the Purchasing, Inventory Management, Warehousing, Transportation, and other logistics operations including customer service. Current lecturer/facilitator and supply management consultant for the Institute for Supply Management as well as Facilitator for the School of Professional and Continuing Education of De La Salle College of St. Benilde.

Currently an international lecturer on Supply Management, having lectured in Vietnam, Singapore, Malaysia and Hongkong. Past President of the Purchasing and Materials Management Association of the Philippines (now Philippine Institute for Supply Management) in 1994-1995. Former faculty member of Mapua Institute of Technology and the Ateneo Graduate School of Business. Recipient of the 1998 GAWAD SINOP Award for the Most Outstanding Practitioner from the Society of Fellows in Supply Management and the Philippine Institute for Supply Management.

Obtained his BSBA and MBA degrees from the Mapua Graduate School and his C.P.M. certification from the National Association of Purchasing Management in Flint, Michigan, U.S.A. in 1981.

Lecturer: Lucito R. Torres PMP

Lucito is a 'Project Management Professional (PMP) credential holder from the Project Management Institute based in Pennsylvania, U.S.A. in 2005. He is one of the first graduates of the Diploma Program in Project Management of PMI-PH & Ateneo — CCE 'Post-Baccalaureate Diplomas in Real Estate Management, and in Restaurant and Food Entrepreneurship under De La Salle-College of St. Benilde SPaC. He has a Master in Business Administration (academic requirements) from Ateneo Graduate School of Business, as well as a B.Sc. in Industrial Management Engineering minor Mechanical Engineering, De La Salle University. He has attended over 60 short courses, training seminars, and conferences. He is also a former member Board of Trustees, PMI Philippines Chapter. Currently, he is an accredited facilitator of PMI Philippine Chapter and PISM, TIP-CCE, Ateneo-CCE, DLS-CSB SPaCE.

He was the President of Optima P3 Management, Inc. a project management consultancy and training firm and Sr. Vice President of Meralco Industrial Engineering Services Corporation. He was also Chairman of the Board for Alabang Country Club, Inc. and a Management Consultant/Proprietor for LRT Training Consultancy. He was also the Vice President for Operations and Corporate Secretary at Supply Chain Resource Center, Inc.

He has over forty years of operational, construction, systems, R&D and project experience in the Philippines, Asia-Pacific and the Middle East, and was the Assistant Vice President for Business Development and Marketing of EEI Corporation from 1998 to 2003. He was the Executive Director Technological Institute of the Philippines — Center for Continuing Education and has experience in product, market and business development, marketing, sales, proposals, estimating, project planning and development, human resource administration, contracts administration, claims management, billings and collection, TOM, organizational development and training.

Lecturer: Lourdes S. Guzman CPSM, CLSP-AP, DSM

Lourdes is a Senior Consultant in Supply Chain Management and the former President of ISOC Cold Chain Logistics, Inc.. She is also the VP for Scholarship and Education for the Foundation of Society of Fellows in Supply Management. She was the Director, Customer Service and Logistics for Southeast Asia of Kraft Foods, International until her retirement in June 2006.

She has held various positions in Materials and Supply Management during the last 50 years in local and multinational companies such as Gillette, Zuellig, Metro Drug, to name a few. She was the General Manager of Kraft Foods Tianmei, PROC in the early 2000 and the Logistics Operations for Kraft Foods China. She is a Chemical Engineer by profession. She is the 2005 Lewis E. Spangler Awardee of the International Federation for Purchasing and Supply Management (IFPSM) based in Atlanta, Georgia. Awarded in Beijing, China last September, 2005 for her outstanding commitment to the profession of purchasing, materials and logistics, substantiated by positive contribution to the bottom line of her company as well as the support she has given to her collaborators in the field of education and training.

She is also the 2005 Gawad Sinop Awardee of the Philippine Institute of Supply Management (PISM) and the Society of Fellows (SOF). This is an annual award given by PISM and SOF to recognize supply management practitioner with outstanding achievement in the performance of the profession.

core modules

major in purchasing

2023 1st Run: May 27, Jun. 10, 17, 24 & Jul. 1, 8

2023 2nd Run: Sep. 2, 9, 16, 23, 30 & Oct. 7

Time: 1230-1930H

Module Fee: P17,000 (Member) / P17,500 (Non-Member)

This module is design to familiarize participants with the legal aspects affecting the purchasing function, to enhance their skills in drafting various procurement contracts. It will help them define and understand the buyers’ and sellers’ obligations and describe the overall context in which a contract is prepared. It was also designed to provide working knowledge for participants in preparing contract management plan and the appropriate approaches to contract implementation, monitoring and termination/completion. Help participants learn how to identify, assess and mitigate various risks in the implementation and administration of procurement contracts.

This module is also designed to familiarize participants with and understand the various cost management techniques in supply management. Participants will also learn about the role of supply management in the new product/service development process. It is designed to familiarize participants with and understand the strategic approach to the procurement function. The module will provide the tools and techniques practitioners can use to transform their buying operations to a more responsive, strategic and value adding function.

This module is designed to familiarize participants with the intricacies of e-Procurement, other purchasing IT applications, the function and role of purchasing research. Participants will also learn how to assess the performance of the purchasing function. It is designed to provide participants with a working understanding of vendor management and sourcing environment. It will also provides participants working knowledge in vendor evaluation and performance measurements and supplier relationships management.

Module Objectives

At the end of the module the participant will be able to:

  • Define and understand the various legal systems affecting local and international contracts.
  • Define and understand the buyer’s and seller’s obligations and rights under various types of procurement contracts.
  • Have a working knowledge of the various provisions in the Law on Agency and the Law on Contracts which are essential to contract formation and administration.
  • Identify and understand the key clauses that relate to the various types of contracts.
  • Define and comprehend the clauses relating to contractual default and how to apply the different dispute resolution methods.
  • Acquire working knowledge of the various international commercial terms used in the shipping of purchased goods and commodities in relation to transfer of cost and transfer of risk.
  • Understand the various factors that make a good contract.
  • Define and understand the role and responsibilities of a contract manager and how to organize a contract management team.
  • Learn and develop a formal contract management plan.
  • Understand and apply the various approaches and systems to contract execution, monitoring and control in relation to schedule, cost and quality.
  • Identify and understand the pitfalls in contract management as well as the factors that would avoid contract mismanagement.
  • Define and understand the differences between cost savings, cost reduction and cost avoidance.
  • Classify savings generated into the different savings categories discussed.
  • Understand the concept of cost management in the Purchasing and Supply Management Functions.
  • Define and understand the different cost management techniques in procurement and supply management.
  • Understand the role of Supply Management in new product or service development.
  • Learn about the role of purchasing in the corporate planning process.
  • Understand the various purchasing strategy areas.
  • Learn about the various sourcing tools.
  • Understand the different procurement strategies.
  • Learn about the different technology-based procurement techniques.
  • Define and understand research as applied to the purchasing function.
  • Acquire a working knowledge in the development, implementation, and evaluation of purchasing performance.
  • Define and understand the scope of vendor management.
  • Acquire working knowledge in vendor sourcing and source selection processes.
  • Understand the supplier certification process and how to conduct supplier audit.
  • Learn the various vendor evaluation methods and understand vendor performance measurements.
  • Learn and understand supplier relationships management (SRM).

Module Outline

Session 1:

  • Law on Agency Importance of a Contract
  • Process of contract formation
  • What is a breach?
  • What are Incoterms
  • Sources of Law and  various legal systems in international contracts
  • Contract Writing
  • Contract clauses that should be included in a contract

Session 2:

  • Contract Administration
  • Resolving contractual problems
  • Contract termination and contract extension
  • Factors that would avoid contract mismanagement

Session 3:

  • Introduction to Cost Management
  • Supply Management and Sourcing
  • Inventory and Materials Management Strategies
  • Cost analysis and improvement
  • Process improvement techniques
  • Design and specification related techniques
  • Price and cost analysis
  • New Product/Service Development Process

Session 4:

  • Strategic Purchasing Planning Process
  • Strategic Procurement Tools
  • Sourcing Group Matrix Management Strategies
  • Procurement Strategies

Session 5:

  • Technology Based Procurement
  • Purchasing Research
  • Purchasing Performance Evaluation

Session 6:

  • What is a Vendor?
  • Supplier Qualification
  • Supplier Evaluation and Performance Measures
  • Classification of Suppliers
  • Supplier Relationship Management
 

2023 1st Run: Jul. 15, 22, 29

2023 2nd Run: Oct. 14, 28 & Nov. 11

Time: 1230-1930H

Module Fee: P8,500 (Member) / P9,000 (Non-Member)

The module was designed to give the participants a working knowledge of the negotiation process using Harry Mills’ Seven Steps to Agreement as a framework. Participants will be able to hone their negotiation skills through workshops and exercises of the program, experiencing simulated negotiation situations for better understanding and application of negotiation principles.

Module Objectives

At the end of the module the participant will be able to:

  • Enumerate and explain the Seven Steps to Agreement;
  • Given an actual situation, apply the appropriate negotiation technique resulting in a win-win agreement.

Module Outline

Session 1:

  • What is Negotiation?
  • Preparing for Negotiation
  • The Seven Proper Steps of Negotiation I

Session 2:

  • The Seven Proper Steps of Negotiation II
  • Telephone Negotiations

Session 3:

  • Negotiation Strategy and Tactics
  • Negotiation Process Summation
 

2023 1st Run: Jul. 8, 15, 22

2023 2nd Run: Aug. 12, 19, 26

Time: 1230-1930H

Module Fee: P8,500 (Member) / P9,000 (Non-Member)

The module was designed to give the participants an introduction of Logistics Operations, Logistics Strategies and Cost trade offs in Logistics Operations.  It also provides an appreciation of the current technologies in Logistics: information technology, warehousing and transportation.

The module is also designed to provide participants a working knowledge in the application of advanced concepts, techniques and systems to enhance performance in transportation management. It will also help participants manage risks and address challenges to help seamless transport and movement of goods from one location to another.

Module Objectives

At the end of the module, the participant will be able to:

  • Understand the role and importance of Logistics in the organization.
  • Plan day-to-day Logistics activities as well as develop strategies to  reduce cost and improve customer servicing.
  • Select and use the appropriate technology in the organization to improve efficiency.
  • Decide on options and alternatives in designing the route-to-market and logistics network based on cost and service level trade-offs.
  • Understand the Distribution Management function and strategies employed.
  • Understand the differences and applications of the various Channels of Distribution available.
  • Gain a working knowledge on Distribution Requirements planning (DRP) process and how DRP can solve some problems in logistics.
  • Evaluate performance on distribution systems and operations.
  • Define and understand  the significance of transportation and its impact on the economy and business trade.
  • Learn in the application of advanced concepts, techniques and systems  in transportation management.
  • Acquire ability to manage risks and address challenges  to help seamless transport  and movement of goods from point to point.
  • Understand the transportation economics, costing  and pricing.
  • Acquire working knowledge in managing  third party transportation providers.
  • Provide working understanding of the various transportation trends and challenges affecting the supply chain.

Module Outline

Session 1:

  • Distribution Planning: Strategic, Tactical, Operational and Contingency Planning
  • Distribution and Supplier Network
  • Information Technology and Systems
  • Warehouse Management Systems
  • Distribution Cost
  • International Supply Logistics

Session 2:

  • 5 types of Cross docking
  • Types of Market and Route to Market scheme
  • The Distribution Requirements Planning process
  • Performance evaluation on distribution operations and strategies

Session 3:

  • Significance of Transportation and impact of economy and business global trade
  • Transportation and  logistics
  • Transportation risk management and security
  • Third party transportation providers
  • Global Transportation and logistics
  • Class Exams

2023 1st Run: Jul. 29 & Aug. 5, 12, 19

2023 2nd Run: Sep. 9, 16, 23, 30

2023 3rd Run: Nov. 18, 25 & Dec. 2, 9

Time: 1230-1930H

Module Fee: P11,000 (Member) / P11,500 (Non-Member)

This module introduces students to the objectives and functions of the logistics operation. Students will learn and apply how to align their Logistics Strategy with the Company’s Business strategy. They will understand the importance of the organization’s logistics structure and the role the Job Description plays in the ensuring the organization performs effectively. The student will gain insight on how to develop the Logistics network based on sound objectives and methodology. Discussion on cost to serve will open the students understanding on their participative role in achieving the company’s overall profitability. The module ends with a discussion on best practices and strategies to achieve Logistics profit by managing the organization’s operating costs.

The module provides students a working understanding of the new Logistics operational requirement for this new millennium. Discussions will focus on Logistics cost drivers how find and to control them effectively. Lastly, a practical understanding on what is a 3PL service, when to employ them and how they may contribute to the effectivity of your logistics operations. The module was also designed to give the participants an understanding of International Trade, Customs Laws, Import Export, and Incoterms and learn applicable rules as well as practical exercises in Customs Clearance.

Module Objectives

At the end of the module, the participant will be able to:

  • Define and understand the objectives and functions of the Logistics operation.
  • Understand the Supply Chain structures and the Logistics network.
  • Define and understand the role of a Logistics and Distribution Manager.
  • Learn to customize your Logistics network in the Supply Chain.
  • Understand and apply Logistics cost to serve.
  • Learn and develop best practices to achieve Logistics profit and Cost reduction strategies in managing Freight.
  • Learn, understand, and properly identify the logistics cost and its key components.
  • Develop a realistic Logistics operations strategy.
  • Gain a working understanding of Third-party logistics operation and how to effectively implement it.
  • Understand how International Trade works.
  • Identify and understand the challenges and issues of international sourcing.
  • Acquire a working knowledge in international trade.
  • Describe and understand international transportation.
  • Recognize Customs Procedures and Practices.

Module Outline

Session 1:

  • Development of Logistics
  • 5 Basic Competitive Strategies
  • Value Chain
  • Distribution Center and Warehouse Management

Session 2:

  • Distribution Network Operation
  • The New DC
  • Designing the Logistics Network in Supply Chain
  • Modeling Concepts and Techniques

Session 3:

  • The Logistics of the New Era
  • Elements and Management of Logistics Costs
  • Sample Logistics Operation Strategy
  • Third Party Logistics service
  • Types of 3PL relationships

Session 4:

  • International Trade
  • Customs Brokers in the Supply Chain
  • International Freight, Shipping, Packaging and Containerization.
  • Harmonized System Code and the Philippine Tariff system
  • The Philippine Bureau of Customs
  • Best Practices

major in logistics operations

for inquiries

Look for: Jhune Tavera rodolfo.tavera@benilde.edu.ph

4/F Design and Arts Campus (DAC)
950 Pablo Ocampo Street, Malate, Manila, Philippines
✆  (+63) 8230-5100 local 3802, (+63) 8400-5425, (+63) 8400-7405
✉  space@benilde.edu.ph

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